As an auto glass service provider with comprehensive windshield repair and replacement solutions nationwide, our focus is getting you back behind the wheel as soon as possible. Our exclusive technology along with our auto glass supplier partnerships give us the edge over the entire industry, and gives you convenient access to affordable, quality auto glass service in the Durham, NC area. If you’re located in the 27707 area of Durham, we’ve got you covered. Safelite’s quick auto glass repair or comprehensive windshield replacement services means you can choose us with confidence.
Local landmarks
Parks
Cornwallis Road Park
Shopping
South Square
Restaurants
Sitar Indian Cuisine
Starbucks
Chick-fil-A
Local Safelite services
Safelite provides high quality windshield replacement services for customers inclusive of side window, front, and rear windshield replacement. Depending on damage, our trusted Safelite technicians can also repair your front windshield instead of replacing it entirely. And with more vehicles having advanced safety systems, Safelite AutoGlass can typically provide a windshield replacement and advanced safety system recalibration service in a single appointment.
Review by Camille on 4 Jun 2026review stating Zach was Excellent!!
Went to Durham location. Zach was my technician. We walked out to my car to show him where the rock hit my windshield. He explained the details. Within 40 minutes he was done and I couldn’t even see where the crack was!! Excellent job. Excellent Customer Service. He was friendly. Exceptional Day!! Being in Customer Service for over 30+ years, I really value when I receive good customer service back!! He should be a Manager because it starts at the top and he could teach people how to do it!!
Cancelled on me 5 minutes before appointment that was scheduled for 2 weeks
Review by O on 9 May 2026review stating Cancelled on me 5 minutes before appointment that was scheduled for 2 weeks
Totally unacceptable to inform me the laptop needed for recalibration of my window installation was not updated, granted this appointment was on the books for 2 weeks and I blocked off an entire Saturday to have this serviced. The request to have it serviced at the store by the same mobile technician has fallen on deaf ears. And this is no small fee window repair. . . . . close to $1500. Absurd service. And now the technician is no where to be found.
Comments by Store Owner on Review by clayton r. on 17 Dec 2025
Safelite Team
12/23/25
Sorry for the communication trouble, Clayton. Please contact us at safelite.com/contact-us so we can help.
A
Angela P.
Verified Buyer
1.0 star rating
Location of service:Mobile
Recommended:1 (Never)
07/18/25
Location of service:Mobile
Recommended:1 (Never)
Quality of Service
1 of 5 rating
Value of Service
1 of 5 rating
Quality of Service
1 of 5 rating
Value of Service
1 of 5 rating
An honest review
Review by Angela P. on 18 Jul 2025review stating An honest review
Submitted a damage claim from my installation appointment but no one will call to give us an update or resolution. Cannot contact anyone at the shop, cannot leave a message and even customer care center has requested they contact me, twice, and nothing.
The technicians have been prompt and friendly but management has failed us at this time.
Comments by Store Owner on Review by Angela P. on 18 Jul 2025
Safelite Team
07/23/25
Angela, we have escalated your issue to management. We are working on this.
D
Dale W.
3.0 star rating
Location of service:Mobile
Recommended:6
06/09/25
Location of service:Mobile
Recommended:6
Quality of Service
3 of 5 rating
Value of Service
3 of 5 rating
Quality of Service
3 of 5 rating
Value of Service
3 of 5 rating
incomplete install/no phone number
Review by Dale W. on 9 Jun 2025review stating incomplete install/no phone number
The tech did not have the correct part for my collision avoidance system. He said I would be contacted in a week. That hasn't happened. There is no contact phone number. I don't want to "chat" and sign agreements on line.
