Grand Rapids Auto Glass Repair & Replacement Services
When damaged auto glass happens to you, come to Safelite. We can fix your glass, recalibrate your vehicle's advanced safety features and get you back on the road with a clear view. Our technicians complete extensive classroom and hands-on training, so you can have peace of mind knowing your vehicle will be serviced by the best. Auto glass damage is frustrating, but getting it fixed doesn't have to be with Safelite. Our Grand Rapids, Michigan Safelite shop can't wait to serve you. You'll find it at Plainfield Ave. NE near Real Food Cafe. While you wait for your service to be completed, you can hang out at the shop or explore the 49525 area. At the shop, we're happy to offer customers free Wi-Fi and television. If you need something to eat, Taco Boy and Denny's are right around the corner. Want to stretch your legs? Not too far is a local park, Lamberton Lake Fen Nature Preserve. However you choose to spend your wait time, you can rest easy knowing your vehicle is in the best hands and will be ready to drive again soon.
Local landmarks
Parks
Lamberton Lake Fen Nature Preserve
Restaurants
Taco Boy
Denny's
Russ'
Domino's Pizza
Coffee Shops + Cafes
Real Food Cafe
Local Safelite services
Safelite offers premium windshield replacement services that include side window, front, and rear windshield replacement. Our skilled Safelite technicians will assess front windshield damage and may decide a windshield repair is all that is needed. When possible, Safelite also offers a convenient solution for vehicles with advanced safety systems by combining windshield replacement with a safety system recalibration into a single appointment.
Review by Colleen N. on 12 May 2026review stating Do not go here!
My first visit ended with a new windshield with a crack half way across my windshield! They told me this happens sometimes and I would have to bring it back in in a week, that they could not replace it any sooner due to the adhesive they use. So I made an appointment for a week later at 1:00pm. I brought my car in a half hour early and a 3 hour job took 5+ hours! The test drive to recalibrate it the first time was almost 60 miles. The second time they drove my car 77. 8 miles! I think this is excessive to recalibrate my Subaru! Then when I left to come home I realized my dash was covered with dirt and the windshield was smeared with dirt! Call me lucky but I expect a clean windshield from a windshield replacement business!!!! I will never take my care back to Safelite and neither will my husband! Take my advice go somewhere else if you want a professional job done on your replacement windshield!
Comments by Store Owner on Review by Colleen N. on 12 May 2026
Safelite Team
05/14/26
This is not the level of service we expect to provide. Sorry for letting you down, Colleen.
C
Caroline H.
Verified Reviewer
5.0 star rating
Location of service:Shop
Recommended:10 (Definitely)
01/28/25
Location of service:Shop
Recommended:10 (Definitely)
Quality of Service
5 of 5 rating
Value of Service
5 of 5 rating
Quality of Service
5 of 5 rating
Value of Service
5 of 5 rating
Dirty car
Review by Caroline H. on 28 Jan 2025review stating Dirty car
When I brought my 2024 VW Taos in for windshield replacement the car was left dirty. I stopped over at the shop and explained the situation to the manager and he took the vehicle in the back and vacuumed and cleaned the car up. I really appreciate his attention to this problem. If a windshield repair is needed in the future, I will be going back to Safelite.
Review by Caroline H. on 27 Jan 2025review stating Windshield replacement
I brought my 2024 VW Taos on January 25 for a windshield replacement. I drove it home that night in the dark and didn't notice anything but today I drove it. The car was a mess. The door had mud and the baseboards were so muddy. The first time we had a replacement was fine. I understand you are trying to finish your day but this is my car and I take care of it. Leave it the way you found it. Thanks, Caroline Haugen
Comments by Store Owner on Review by Caroline H. on 27 Jan 2025
Safelite Team
02/12/25
We're sorry for letting you down and will follow up with our team on your comments, thank you.
L
Linda A.
Verified Reviewer
1.0 star rating
Location of service:Mobile
Recommended:1 (Never)
12/08/24
Location of service:Mobile
Recommended:1 (Never)
Quality of Service
1 of 5 rating
Value of Service
1 of 5 rating
Quality of Service
1 of 5 rating
Value of Service
1 of 5 rating
Nice windshield but at the price of a new garage door!
Review by Linda A. on 8 Dec 2024review stating Nice windshield but at the price of a new garage door!
The windshield looks great but not so much the garage door! I specifically asked if there was enough head room with the garage door open and was told that he would move the car if he needed too. Now the garage door is dented from the inside and has to be fixed or replaced. It would have been nice if I was told personally by the Safelite technician instead of finding it the next morning. I wonder if Safelite will take responsibility. I wish I could share the picture of what the door looks like now.
